Refund Policy
Last updated: 28 September 2026
Because every Amantrify creation is personalized, our refund policy reflects the custom work involved. The terms below apply to all orders.
Payment terms
Orders are confirmed with an 80% advance payment, and the remaining 20% is paid after final delivery. Prices are exclusive of 18% GST.
Before work begins
If you cancel your order before our creative work has started, we refund the advance in full.
After work begins
Once creation has started, the advance is non-refundable, as it covers the creative time and resources already invested in your personalized project.
After the first version is shared
No refunds are issued after the first version has been shared with you. At that stage we complete the refinements agreed with you and deliver the final files.
Delivery timelines
Personalized invitation videos typically take around 15 days to create, and typical delivery is 7 days depending on the project. If we are unable to deliver your order, we will work with you on a fair resolution, including a refund of payments made.
How to request a refund
Message us on WhatsApp at +91 80763 22994 with your order details. We review every request individually and respond promptly.
Questions? Message us on WhatsApp at +91 80763 22994 or visit amantrify.com.